Shipping policy

Thank you for shopping with Mila’s Haus of Beauty. We are committed to processing and shipping your order as quickly and carefully as possible.

Order Processing Time

Orders are typically processed within 1–2 business days, excluding weekends and holidays. During high-volume periods, promotions, or holidays, processing times may be slightly longer.

Shipping Rates

Shipping rates are calculated at checkout based on your order, shipping destination, and selected shipping method.

We may offer free shipping promotions from time to time. Any free shipping offer will be shown on the website or at checkout when available.

Shipping Confirmation & Tracking

Once your order ships, you will receive a shipping confirmation email with tracking information, if available. Please allow some time for tracking updates to appear after your order has shipped.

Incorrect Shipping Information

Please make sure your shipping address is entered correctly at checkout. Mila’s Haus of Beauty is not responsible for delays or lost packages due to incorrect or incomplete shipping addresses provided by the customer.

Lost, Stolen, or Delayed Packages

Once an order has been transferred to the shipping carrier, delivery timing is outside of our control. If your package is delayed, lost, or marked as delivered but not received, please contact the shipping carrier directly for assistance.

You may also contact us at info@milashaus.com, and we will do our best to help guide you through the next steps.

Damaged Packages

If your order arrives damaged, please contact us within 3 business days of delivery. Include your order number, photos of the damaged item, and photos of the packaging so we can review the issue.

International Shipping

At this time, we may not offer international shipping unless stated otherwise at checkout. Available shipping options will be shown during checkout.

Questions

For shipping questions, please contact us at:

info@milashaus.com